These controversies concerning the relationships amid citizenship pressure, OCBs and CCBs could be due to ways that OCBs are calculated. Within the literature, OCBs have frequently been defined as spontaneous behaviours and rated by colleagues or leaders (e.g.2). Other-rated measurements are unable to detect the behavioural motivations underlying OCBs1,eleven. This https://www.youtube.com/shorts/ZsO9iQ1SGS4